Quality

Customer value has dramatic impact on all business in today's marketplace. Z Microsystems has taken the quality approaches necessary to fortify customer satisfaction across the board. Far-reaching processes of change have been incorporated into the everyday operations of the Quality Management System. We are registered to ISO 9001:2008 and follow the guidelines of performance improvements, according to ANSI/ISO/ASQ Q9004:2000, to continually improve our Quality Management System. We have been registered to an ISO standard since May 27, 1998. Through many surveillance audits Z Microsystems has proven to be committed to total quality effort, performance, and customer satisfaction.

We have incorporated into our daily operation many elements of business process reengineering, total quality management, statistical process control, and lean manufacturing. By incorporating accurate and reliable methods to achieve world-class quality we have reached a point of unsurpassed ease-of-use and exceptional support and service. Z Microsystems efforts are not to simply meet requirements but to boost customer satisfaction through our Quality Management System. Our commitment to continual improvement of the Quality Management System and our process for controlling business-critical documents and processes advances product performance and ends redundant effort.

Any nonconformance generating a corrective action is dealt with on a priority basis. Improving the quality of our product is the rigorous task of every employee at Z Microsystems. Taking pride in the quality of our product is our watchword.

The combination of all of these elements is what makes Z Microsystems quality the benchmark of the industry.